Visiting information


We are in the heart of Chester City Centre just behind the iconic Rows on Bridge Street.

Pierpoint Lane, Off Bridge Street, Chester CH1 1NL England

We are surrounded by shops , cafes and restaurants so make a great destination for a day out. Our sister museum attraction, Sick to Death is located a 2 minute walk away on Bridge Street in St Michael’s Church.


If you cycle here, there’s a bike park on Bridge Street. The city boasts over 2,500 bike parking spaces. Route planners on Chester Cycle City


With direct links to Manchester, Liverpool and London, it is easy to get to Chester by rail. Chester Railway Station is a 20 minute walk to us, or a 10 minute taxi ride which will set you back roughly £7.

Plan your journey to Chester

Chester Railway Station info

Park & Ride

Chester has four Park & Ride locations across the city, operating every 12 – 15 minutes. Tickets cost £2 return per adult, children are free if accompanied by a paying adult.

For further information, including routes, maps, ticket information and schedules, visit Cheshire West and Chester.


There are lots of buses into and around Chester. The main bus station is Chester Bus Interchange, which is a 10 minute walk from us. The nearest bus stops are the Park & Ride stop on Pepper Street (Stand M) and Stop X on Grosvenor Street.

Car parking

The nearest car parks to our venue:

• NCP Pepper Street, CH1 1DF (2 minute walk to us)
• Grosvenor Shopping Centre, CH1 1EA (3 minute walk to us)

More car parks listed here.


King Kabs Taxis is Chester’s largest taxi company of 500 cars. Their office and taxi rank is situated just a few buildings away from us.
Taxis can be booked in advance 01244 343434 or online. You can also book a taxi from their office.

Tourist information

The Visitor Information Centre is located in Chester Town Hall, Northgate Street, CH1 2HJ.


Wheelchair users or limited mobility

Our venue is accessible.

There are no steps to gain entrance, there is a slight ramp off a cobbled street area to our front door.

A mobility cart may have trouble around some of the corners.

Once on site, the attraction is fully wheelchair accessible.

If you have limited mobility and would like to visit us, please contact us to arrange your visit; we will be happy to provide assistance.

Accessible toilet

We offer an accessible toilet

Support dogs

All support dogs are welcome. Drinking water for dogs can be provided on request.


For those visiting with babies, buggies can be pushed around the attraction. We do not have storage for buggies.


A number of seats are available throughout the attraction if you wish to sit and rest.