Plan your visit
Travel
Cycling
If you cycle here, there’s a bike park on Bridge Street. The city boasts over 2,500 bike parking spaces. Route planners on Chester Cycle City
Trains
With direct links to Manchester, Liverpool and London, it is easy to get to Chester by rail. Chester Railway Station is a 20 minute walk to us, or a 10 minute taxi ride which will set you back roughly £7.
Park & Ride
Chester has four Park & Ride locations across the city, operating every 12 – 15 minutes. Tickets cost £2 return per adult, children are free if accompanied by a paying adult.
For further information, including routes, maps, ticket information and schedules, visit Cheshire West and Chester.
Buses
There are lots of buses into and around Chester. The main bus station is Chester Bus Interchange, which is a 10 minute walk from us. The nearest bus stops are the Park & Ride stop on Pepper Street (Stand M) and Stop X on Grosvenor Street.
Car parking
The nearest car parks to our venue:
• NCP Pepper Street, CH1 1DF (2 minute walk to us)
• Grosvenor Shopping Centre, CH1 1EA (3 minute walk to us)
Taxis
King Kabs Taxis is Chester’s largest taxi company of 500 cars. Their office and taxi rank is situated just a few buildings away from us.
Taxis can be booked in advance 01244 343434 or online. You can also book a taxi from their office.
Tourist information
The Visitor Information Centre is located in Chester Town Hall, Northgate Street, CH1 2HJ.
Accessibility
Wheelchair users or limited mobility
Our venue is accessible.
There are no steps to gain entrance, there is a slight ramp off a cobbled street area to our front door.
A mobility cart may have trouble around some of the corners.
Once on site, the attraction is fully wheelchair accessible.
If you have limited mobility and would like to visit us, please contact us to arrange your visit; we will be happy to provide assistance.
Accessible toilet
We offer an accessible toilet
Support dogs
Guide Dogs are welcome.
We recommend only specially trained Guide Dogs visit the museum as the loud noises, smells and water splashes can often distract untrained animals.
Water will be provided for any animal. Just ask at the front desk.
Babies
For those visiting with babies, buggies can be pushed around the attraction. We do not have storage for buggies.
Seating
A number of seats are available throughout the attraction if you wish to sit and rest.
